Shipping & Delivery Policy
Holiday Club 24 provides travel and tourism-related services including domestic tours, international tours, holiday packages, transportation, accommodation arrangements, and related travel services.
As our business primarily deals with digital service bookings, no physical products are shipped to customers.
1. Booking Confirmation Delivery
Upon successful payment and booking verification, customers will receive booking-related documents and confirmations through digital communication methods such as:
- SMS
- Phone communication
Booking confirmations may include:
- Travel itinerary
- Booking confirmation details
- Hotel details
- Transportation details
- Travel vouchers
- Invoice or payment receipt
2. Delivery Timeline
Booking confirmations and travel-related documents are generally delivered within 24 to 48 hours after successful payment and completion of the booking review process.
In certain cases, delivery timelines may vary depending on:
- Vendor confirmation timelines
- Hotel or flight availability
- International travel processing requirements
- Public holidays or operational delays
- Incomplete customer documentation
3. Manual Booking Verification
All bookings placed through our website are subject to manual review and confirmation by the Holiday Club 24 team before final processing.
Payment alone does not guarantee final booking confirmation until verified by our operations team.
4. Customer Responsibility
Customers are responsible for providing accurate contact details, including valid email addresses and phone numbers, to ensure timely delivery of booking-related information.
Holiday Club 24 shall not be held responsible for delays caused due to:
- Incorrect customer information
- Network or technical issues
- Email spam filtering
- Unreachable phone numbers
5. Contact Support
For any queries regarding booking delivery, confirmations, or travel documentation, customers may contact Holiday Club 24 through the support details available on our website.